Cal.com

Cal.com integration allows your WhatsApp AI assistant to automatically book appointments with qualified leads based on your real-time availability. Instead of manual back-and-forth scheduling, leads can book meetings directly through your conversation funnel.

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How It Works

When a lead reaches a Book Meeting node in your conversation funnel:

1. AI checks availability on your Cal.com calendar in real-time
2. Offers available time slots to the lead via WhatsApp
3. Books the appointment automatically when the lead selects a time
4. Sends confirmation to both you and the lead

This creates a seamless experience where qualified leads can book meetings without leaving the WhatsApp conversation.

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Setting Up Cal.com Integration

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1. Get Your Cal.com API Key

First, you’ll need to generate an API key from your Cal.com account:

1. Log into your Cal.com account
2. Go to Settings → Developer → API Keys
3. Click “Create New API Key”
4. Copy the generated API key

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2. Configure in Whappy

1. Navigate to Integrations → Cal.com in your Whappy dashboard
2. Paste your API key in the API Key field
3. Click Save to connect your account

Once configured successfully, you’ll see a green confirmation message indicating Cal.com is ready to use.

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3. Prepare Your Cal.com Events

Make sure your Cal.com event types are properly configured:

• Set as Public: Events must be publicly bookable
• Enable Booking: Ensure booking is allowed for the events you want to use
• Configure Duration: Set appropriate meeting lengths (15min, 30min, 1hr, etc.)
• Set Availability: Define your available hours and days

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Using Cal.com in Your Funnel

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Adding Book Meeting Nodes

In your Campaign → Funnel builder:

1. Drag a Book Meeting node into your conversation flow
2. Configure the node settings:

• Select Calendar Event: Choose which Cal.com event type to use
• Message Text: Customize what the AI says when offering booking
• Confirmation Message: Set what leads see after booking

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Example Funnel Flow

Talk Node: "What's your budget for this project?"
↓
Condition Node: Budget > $5,000?
↓ (Yes)
Book Meeting Node: "Great! Let's schedule a call to discuss your project in detail."
↓
Close Node: "Thanks! I've sent you a calendar invite. Looking forward to our call!"

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AI Conversation Example

Here’s how the booking conversation might look:

AI: “Based on your needs, I’d love to schedule a 30-minute consultation call. I have availability this week:”

AI: ”• Tomorrow (Jan 16) at 2:00 PM” AI: ”• Thursday (Jan 18) at 10:00 AM” AI: ”• Friday (Jan 19) at 3:30 PM”

Lead: “Thursday at 10 AM works for me”

AI: “Perfect! I’ve booked you for Thursday, January 18th at 10:00 AM. You’ll receive a calendar invite shortly with the meeting details.”

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Benefits of Cal.com Integration

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Real-time Availability

• No double-bookings or scheduling conflicts
• Always shows current available slots
• Respects your calendar settings and blocked times

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Automatic Booking

• Leads can book instantly without waiting for human response
• Reduces friction in the sales process
• Works 24/7, even when you’re offline

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Professional Experience

• Seamless integration within WhatsApp conversation
• Automatic calendar invites and reminders
• Consistent booking experience for all leads

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Calendar Management

• All bookings appear in your Cal.com calendar
• Integrates with Google Calendar, Outlook, and other calendar apps
• Maintains your existing calendar workflow

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Advanced Configuration

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Multiple Event Types

You can set up different Cal.com event types for different scenarios:

• Discovery Call (15 minutes) - For initial lead qualification
• Product Demo (30 minutes) - For interested prospects
• Strategy Session (60 minutes) - For high-value leads

Then use different Book Meeting nodes in your funnel based on lead qualification level.

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Conditional Booking

Use Condition nodes before Book Meeting nodes to qualify leads:

Condition: Budget > $10,000?
├─ Yes → Book "Strategy Session" (60 min)
└─ No → Book "Quick Call" (15 min)

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Buffer Time

Configure buffer time in Cal.com to:

• Prevent back-to-back bookings
• Allow travel time between meetings
• Give yourself preparation time

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Troubleshooting

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Meeting node not working?

• Verify your Cal.com API key is correct
• Check that your event types are set to “Public”
• Ensure booking is enabled for the selected event

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No available times showing?

• Check your Cal.com availability settings
• Verify your calendar isn’t fully booked
• Make sure the event duration fits your available slots

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Leads not receiving calendar invites?

• Confirm email integration is set up in Cal.com
• Check that leads provided valid email addresses
• Verify your Cal.com notification settings

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Best Practices

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Event Type Setup

• Use clear, descriptive names for your event types
• Set appropriate meeting durations based on conversation type
• Include meeting descriptions and preparation instructions

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Availability Management

• Keep your Cal.com availability updated
• Use buffer times to avoid scheduling conflicts
• Set working hours that match your actual availability

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Funnel Design

• Only offer booking to qualified leads
• Use condition nodes to route different lead types to appropriate meeting lengths
• Provide clear context about what the meeting will cover

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Follow-up Process

• Set up automatic reminder emails in Cal.com
• Prepare meeting agendas based on lead information collected
• Have a process for no-shows and rescheduling

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Integration Benefits

Cal.com integration transforms your lead qualification process by:

• Reducing Manual Work: No more back-and-forth scheduling emails
• Increasing Conversion: Qualified leads can book immediately while interested
• Improving Experience: Professional, seamless booking process
• Scaling Outreach: Handle booking for hundreds of leads automatically

Ready to set up automated appointment booking? Head to Integrations → Cal.com to get started!

Need help? Check our troubleshooting guide or contact support.