Get Help When You Need It
Our support team is here to help you succeed with Whappy. Whether you’re just getting started or need help with advanced features, we’re ready to assist you.Email Support
Send us an email for detailed questions or technical issues
Schedule a Meeting
Book a call with our support team
Support Options
Email Support
Email: team@whappy.ai Best for:- Technical questions and troubleshooting
- Account and billing inquiries
- Feature requests and feedback
- Detailed setup assistance
Schedule a Call
Book a Meeting: Schedule 30-minute support call Perfect for:- Live troubleshooting sessions
- Onboarding assistance
- Complex integration setup
- Demo and walkthrough requests
- Strategic consultation
Before Contacting Support
To help us assist you faster, please:Check the FAQ
Review our FAQ section for common questions and solutions
What to Include in Your Support Request
When contacting support, please provide:- Account Information: Your registered email address
- Issue Description: Detailed description of the problem
- Steps to Reproduce: What you were doing when the issue occurred
- Browser/Device: What browser and device you’re using
- Screenshots: Visual context helps us understand the issue
- Error Messages: Any error messages you’re seeing
Community Resources
While waiting for support, check out these helpful resources:Documentation
Complete guides and tutorials
FAQ
Answers to common questions
Feedback and Suggestions
We’re always looking to improve Whappy. Share your ideas with us:Feature Requests
Suggest new features or improvements
Product Feedback
Share your experience and suggestions
International Support
We provide support in multiple languages and time zones:- English: Primary support language
- Spanish: Available upon request
- Time Zones: We accommodate different time zones for scheduled calls