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Autopilot’s permissions decide how far it can go without you. You set the level; for the two highest levels, your account also has to have earned it. You will find this screen in the dashboard under Account → AI assistant.

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The five levels

Each level includes everything below it. Start low and raise it as you get comfortable. Read only is the default for every new account.

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What you can grant, and what you must earn

You can set any level up to Build yourself and it takes effect immediately. Launch and Operate work differently. You can select them, and Whappy saves your choice — but the level in force stays at Build until your account meets both conditions:
1

Three campaigns launched by hand, without problems

You have started three campaigns yourself and none of them ran into trouble.
2

A rehearsal that passed

At least one rehearsal has completed with a passing result.
Until both are true, the permissions screen shows Granted, but not active yet along with exactly what is still missing. Nothing is silently ignored — you can always see the gap.
This is why rehearsing a campaign is worth doing even when you are confident in it. A passing rehearsal is one of the two things standing between you and unattended launches.

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Weekly limits

From Launch upward, two limits bound how much can happen without you:
  • 3 campaign activations per week
  • 10 unattended changes per week
These exist so that a misunderstanding stays small. Autopilot that misreads a request can burn three activations, not three hundred.

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Automatic pause

If a watchdog detects a problem — your WhatsApp sender quality dropping, for example — Autopilot is suspended automatically. The permissions screen shows Paused automatically with the reason. While suspended, the effective level drops to Build no matter what you have granted. Everything above it is blocked until a person clears the suspension.

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The action log

Every change Autopilot makes is recorded, and you can read the log on the same screen. Two things about it are worth knowing:
  • Only changes are logged. Reading your data is not recorded, because it happens constantly and recording it would bury the entries that matter.
  • Values are never stored — only which action was taken. The log keeps the name of the action and the names of the fields involved, never their contents.
That second point is deliberate. Your leads’ phone numbers, message bodies and API keys pass through these actions, and an audit log that quietly became a second copy of your customer data would be a liability rather than a safeguard. The log also records actions that were denied, along with why — useful when Autopilot tells you it could not do something and you want to know which permission was missing.