Autopilot

Autopilot is the part of Whappy that works on your campaigns rather than on your leads. It can build a campaign, rehearse it against invented customers, watch how real conversations go, propose improvements, and — if you let it — apply them.

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What Autopilot is made of

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Nothing is on by default

A brand-new account starts with Autopilot at its lowest setting:

• Permissions are set to Read only. Autopilot can answer questions about your campaigns and change nothing.
• Coach is Off on every campaign. Conversations are still graded — that costs you nothing and builds up evidence — but no proposals are made.
• Rehearsal only runs when you press Rehearse.

You raise each of these when you are ready, one at a time.

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Permission is not the same as readiness

The two highest permission levels need more than your consent. You can grant Launch, but Autopilot stays at Build until your account has also demonstrated it is ready — three campaigns launched by hand without problems, and a rehearsal that passed. This is deliberate. It means nobody reaches “the system messages real customers unattended” by clicking through a dialog on their first day. See Permissions for exactly what is required.

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How the pieces feed each other

Autopilot’s parts are connected, and the connections are worth knowing:

• A passing rehearsal is one of the two things that unlocks the Launch permission level.
• Coach can only apply changes by itself when permissions are at Operate — the highest level.
• The weekly briefing reports what Autopilot did, including changes Coach kept and changes it reverted.
• If a watchdog notices something wrong — your WhatsApp sender quality falling, for instance — Autopilot is paused automatically back down to Build until you clear it.