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A rehearsal drives six invented customers through your real funnel, one at a time, and reports how the campaign coped. Nothing is sent to anybody, and no third party is contacted. Open it from a campaign: Campaigns → your campaign → Rehearsal, then press Rehearse.

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Who gets tried

The six personas are not six variations of a cooperative customer. They are the ways a real conversation goes wrong: A funnel that only works on the cooperative persona is a funnel that works on a minority of your leads.

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Nothing leaves the building

Rehearsal leads are marked, and that mark travels with them through the whole pipeline. They never reach a third party:
  • No appointment is booked in your calendar.
  • No webhook fires.
  • No CRM contact is created or updated.
  • No WhatsApp message is sent to a real number.
You can rehearse a fully connected, production-ready campaign without touching anything it is connected to.

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It runs in the background

A rehearsal takes a few minutes — each persona waits for a genuine reply at every turn, exactly as a real lead would. The run is queued, not held open on the page. You can leave the page and come back; the result is stored against the campaign and will be there when you return. The page shows Rehearsing your campaign… while it works.

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Reading the result

Each persona ends in one of three states, and the difference between the last two matters:
The persona completed the funnel. You see how many messages it took.
The persona did not finish. You see where it stalled and which questions it never answered. This is a result about your campaign and counts toward the score.
Something failed on our side — the persona never spoke at all.This is not a result about your campaign. It is excluded from the score entirely, and its list of unanswered questions stays empty, because a persona that was never asked a question did not fail to answer it. Reporting an outage of ours as a failing campaign of yours would be worse than reporting nothing.
Below the personas, questions they struggled with ranks your questions by how many personas failed to answer them — the same signal Coach uses on real conversations, available before you have any.

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It counts toward unattended launches

A passing rehearsal is one of the two conditions that unlock the Launch permission level. The page tells you when a run counted. The other condition is three campaigns launched by hand without problems.