How It Works
- Create information fields for data you want to collect (budget, timeline, needs, etc.)
- Use these fields in your funnel by adding Info nodes that ask for specific information
- AI collects the data during conversations with leads
- Review collected information in the Leads section
Adding Information Fields
Click “Add Info Field” to create a new field for lead qualification.Field Details
Field Title- What you’ll see in your leads dashboard and funnel builder
- Examples: “Budget”, “Timeline”, “Company Size”, “Project Type”
- Instructions for the AI about what to ask for
- Examples:
- “Ask about the client’s budget for this project”
- “Find out when they need the project completed”
- “Understand what type of website they need”
- Text: Open-ended text responses
- Number: Numeric values (budget amounts, company size, etc.)
- Multiple Choice: Predefined options to choose from
Field Types Explained
Text Fields
Best for open-ended questions where you want detailed responses. Examples:- Company Description: “Tell me about your business and what services you offer”
- Project Details: “Describe what you’re looking for in this project”
- Current Challenges: “What’s your biggest marketing challenge right now?”
Number Fields
Perfect for budgets, quantities, sizes, and other numeric data. Examples:- Budget Range: “What’s your budget for this project?”
- Company Size: “How many employees does your company have?”
- Monthly Revenue: “What’s your current monthly revenue?”
Multiple Choice Fields
Great for qualifying leads with specific criteria or preferences. Setup:- Option Key: Internal identifier (e.g., “small_budget”, “large_budget”)
- Display Text: What the lead sees (e.g., “Under 20,000”)
- Under $5,000 →
small_budget
- 15,000 →
medium_budget
- Over $15,000 →
large_budget
- ASAP →
urgent
- Within 3 months →
normal
- Flexible timing →
flexible
- E-commerce →
ecommerce
- Professional Services →
services
- Manufacturing →
manufacturing
Example Questions
Add example questions to help the AI ask for information naturally: For Budget:- “What’s your budget range for this project?”
- “How much are you looking to invest in this?”
- “Do you have a specific budget in mind?”
- “When do you need this completed?”
- “What’s your ideal timeline for this project?”
- “How quickly are you looking to get started?”
Using Fields in Your Funnel
After creating information fields:- Go to Campaign → Funnel
- Add an Info node to your conversation flow
- Select which information field to collect
- The AI will ask for that information during conversations
Example Conversation Flow
Best Practices
Field Creation
- Use clear titles: “Budget” instead of “How much money”
- Write specific descriptions: Tell the AI exactly what to ask for
- Add multiple examples: Give the AI different ways to ask the same question
- Order by importance: Create the most critical qualification fields first
Question Examples
- Be conversational: “What’s your budget?” not “Provide budget information”
- Offer context: “To help me recommend the right solution, what’s your budget range?”
- Make it natural: Write how you would ask in person
Multiple Choice Options
- Cover all scenarios: Include options that capture most possible responses
- Use clear labels: Make options easy to understand
- Keep keys simple: Use underscores, no spaces (e.g.,
high_priority
,low_priority
) - Add an “other” option: For responses that don’t fit predefined choices
Field Examples by Industry
Web Design Agency
- Project Type (Multiple Choice): New Website, Redesign, E-commerce, Landing Page
- Budget Range (Multiple Choice): Under 5K-15K, $15K+
- Timeline (Text): “When do you need this completed?”
- Current Website (Text): “Do you have an existing website? If so, what’s the URL?”
Business Consultant
- Company Size (Number): “How many employees does your company have?”
- Annual Revenue (Multiple Choice): Under 1M-5M, $5M+
- Main Challenge (Text): “What’s your biggest business challenge right now?”
- Urgency (Multiple Choice): Urgent, Within 3 months, No rush
Real Estate Agent
- Budget Range (Multiple Choice): Under 300K-500K, $500K+
- Home Type (Multiple Choice): Single Family, Condo, Townhouse
- Timeline (Multiple Choice): Ready Now, Within 6 months, Just Looking
- Location Preference (Text): “What areas or neighborhoods interest you?”
Required vs Optional Fields
Required Fields: AI will keep asking until it gets an answer- Use for critical qualification information
- Essential for determining if someone is a good fit
- Nice-to-have information
- Additional context that helps but isn’t mandatory
Viewing Collected Information
Once leads start conversations:- Go to Leads section
- Click on any lead to see their conversation
- View all collected information in an organized format
- Export or integrate this data with your CRM
Start with 3-5 essential fields. You can always add more later as you refine your qualification process.