> ## Documentation Index
> Fetch the complete documentation index at: https://docs.whappy.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> Get help with Whappy - our support team is here to assist you with any questions or issues

## Get Help When You Need It

Our support team is here to help you succeed with Whappy. Whether you're just getting started or need help with advanced features, we're ready to assist you.

<CardGroup cols={2}>
  <Card title="Email Support" icon="envelope" href="mailto:team@whappy.ai">
    Send us an email for detailed questions or technical issues
  </Card>

  <Card title="Schedule a Meeting" icon="calendar" href="https://calendly.com/team-whappy/support">
    Book a call with our support team
  </Card>
</CardGroup>

## Support Options

### Email Support

**Email:** [team@whappy.ai](mailto:team@whappy.ai)

Best for:

* Technical questions and troubleshooting
* Account and billing inquiries
* Feature requests and feedback
* Detailed setup assistance

**Response Time:** We typically respond within 24 hours during business days.

### Schedule a Call

**Book a Meeting:** [Schedule 30-minute support call](https://calendly.com/whappy-support/30min)

Perfect for:

* Live troubleshooting sessions
* Onboarding assistance
* Complex integration setup
* Demo and walkthrough requests
* Strategic consultation

**Availability:** Monday - Friday, 9 AM - 12 PM EST

## Before Contacting Support

To help us assist you faster, please:

<Steps>
  <Step title="Check the FAQ">
    Review our [FAQ section](/support/faq) for common questions and solutions
  </Step>

  <Step title="Gather Information">
    Have your account details and specific error messages ready
  </Step>

  <Step title="Include Screenshots">
    Screenshots or screen recordings help us understand your issue faster
  </Step>
</Steps>

## What to Include in Your Support Request

When contacting support, please provide:

* **Account Information**: Your registered email address
* **Issue Description**: Detailed description of the problem
* **Steps to Reproduce**: What you were doing when the issue occurred
* **Browser/Device**: What browser and device you're using
* **Screenshots**: Visual context helps us understand the issue
* **Error Messages**: Any error messages you're seeing

## Community Resources

While waiting for support, check out these helpful resources:

<CardGroup cols={3}>
  <Card title="Documentation" icon="book" href="/introduction">
    Complete guides and tutorials
  </Card>

  <Card title="FAQ" icon="question" href="/support/faq">
    Answers to common questions
  </Card>
</CardGroup>

## Feedback and Suggestions

We're always looking to improve Whappy. Share your ideas with us:

<CardGroup cols={2}>
  <Card title="Feature Requests" icon="lightbulb" href="mailto:team@whappy.ai">
    Suggest new features or improvements
  </Card>

  <Card title="Product Feedback" icon="star" href="mailto:team@whappy.ai">
    Share your experience and suggestions
  </Card>
</CardGroup>

## International Support

We provide support in multiple languages and time zones:

* **English**: Primary support language
* **Spanish**: Available upon request
* **Time Zones**: We accommodate different time zones for scheduled calls

When booking a meeting, please mention your preferred language and time zone if different from EST.

***